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Protecting our customers' information is of great importance to Oritani Bank. The following brochures and articles are provided to make you aware of recent frauds and scams to help you avoid them. Oritani Bank is committed to providing the highest level of security and privacy of your financial information.

Oritani Bank Online Banking Privacy Policy

Safe Online Banking – Online Banking, Data Security & You
FFIEC Consumer Education – Account Authentication & Online Banking
FFIEC Business Education – Risk Assessment & Layered Security

This holiday season the FBI reminds shoppers that cyber criminals aggressively create new ways to steal money and personal information. Click here to learn how to avoid these.

Beware of Unauthorized E-Mails

ALERT: Justice Department Urges Public Not to Respond to Fraudulent Spam E-mail

E-mail Fraud or Phishing
These are phony e-mail messages sent to you for the purpose of obtaining personal information, such as Passcodes, account numbers or tax id's. The sender designs the e-mail with logos and names of legitimate financial institutions and companies of trust to make you believe they are being sent legitimately. The text of these message portrays a sense of urgency:
Urgent Appeals – such as, your account may be closed if you fail to provide the information for verification.

Security Updates – such as, claims that the bank is updating their systems and needs to re-verify the information. This practice is used by criminals to gain access to your identity and financial accounts.

IMPORTANT – Please be aware that:

  • Oritani Bank and its affiliates, to include NYCE and MasterCard, will never ask you for your password or Passcode or personal information.
  • Oritani will not communicate activation or deactivation to an accountholder or cardholder in this manner
  • NYCE and our other affiliates will never initiate direct communication with our Cardholders
  • NYCE will not deactivate a card without authorization and will never activate a card.

If you should ever receive a message from anyone claiming to be Oritani Bank and they ask you to provide sensitive information, please DELETE the message and contact us at once. Do not attempt to forward these messages to us or anyone else as this has been known to open the link and may freeze your computer.

» Do not share your id or passwords with anyone and choose a password that is difficult to guess
» Ensure the security features on your computer are updated.
» Always be suspicious of anyone requesting personal or sensitive information. This also applies to telephone requests.

Important Information about Telephone Fraud

Beware of Unauthorized Callers
This is when an individual calls and claims to act in an official capacity, such as a bank, police or a court official, in an attempt to get personal or financial information from you.

Credit Card-Debit Card Scam
Recently, callers have falsely portrayed themselves as a representative from Security and Fraud Department of VISA. They convince you that they are investigating a possible fraud, asking you to check for transactions. They reassure you that they will credit funds back to your account. Although they will never ask for your card number, they will ask you to verify that you are in possession of your card by reading the 3-digit number found on the back of the card. This number is a security PIN used to validate you in internet and phone transactions.

  1. Never give out your card, account or this security number. The security number should only be used when:
    • you initiated an internet purchase over a secure site of a known merchant or payment service, or
    • you initiated a call to a known merchant for a phone purchase

  2. If you receive such a call:
    • Do not give any information
    • Contact the bank or agency directly to verify or report the call. Contact numbers for credit and debit cards can be found on the back of the card or last statement.

United States Treasury Public Service Announcement Warns Americans About Phone Scams


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